BodyMindLife Booking Cancellation Policy

Why do we have this policy?

With increasing demand for certain classes, government restrictions of 20 people per classes and an ongoing issue of people booking into class but not showing up, we’ve had to implement a cancellation policy for both Yoga and Pilates classes.

Our aim is to eliminate empty spots in classes but keep things as fair as we possibly can for our members.

We know that life happens and unexpected events may occur and we want to make easier for you to free up your spot so someone else can grab it. But we really need your help with this. If you know you won’t make it to class please ensure you cancel no later than 2 hours before the class start time.

Pilates and Yoga Cancellation Policy

  • If you book a class and fail to early cancel your booking at least 2 hours prior you will be automatically charged a $15 Late Cancel Fee (with the exception of 10 class pass holders, drop in sessions and pre-paid corporate accounts who will lose a class).
  • If you simply do not show for your booking you will be charged a $25 No Show Fee. Please note: bookings cannot be accepted without a credit card on file.
  • The late fee and no show fee is non-refundable.
  • This is in place for all yoga and Pilates classes
  • The charge is processed automatically the following morning

Our Booking Cancellation Policy is in place to ensure everyone has a chance to attend classes.  

Should you have any feedback or concerns… or just need some guidance, please contact us