Get all the latest info on our studio updates.

Date: 15/12/2021

Topic: New Website + App

BodyMindLife has made some changes for the better! We’ve heard your feedback with our current website and lack of a mobile app, so we have been working hard over the last few months to build a new (and much faster) website and mobile app to make it even easier for you to book into the classes you love. We have also upgraded our booking software to provide you with an overall better customer experience. 

Logging In

From December 15th, follow the below to login:
 
1. Please visit – www.bodymindlife.com
2. Click “Login” top right hand corner
3. Enter your login details
4. Can’t login? Please click “Reset Password”
5. Enter your email that you normally log in with
6. Check your inbox for password reset email (including junk) subject title: “Login Information: BodyMindLife”
7. Click “create new password” link
8. Enter new password, re-confirm password and click SAVE


You will only be required to do this once. If you have any issues with your login, please contact support@bodymindlife.com and our team can assist you.

Waitlist

Waitlist is changing. We will now have auto-enrol.

Our new MINDBODY waitlist function allows you to reserve a spot in a full class. When a spot in the class becomes available, the first person on the waitlist will be automatically moved into the class. Spaces that are cancelled inside of the 2 hour window will be charged the usual late fee and the space will be made available to all members. You will only be automatically enrolled on a waitlist outside of the 2 hour cancellation window.

You will receive both an email and an SMS when you are booked onto a waitlist and if a spot becomes available. You will be asked to respond ‘Y’ to confirm or ‘N’ to cancel. If you respond ‘N’, you will be removed from the class and the next client on the waitlist will automatically be added and receive the waitlist confirmation SMS. If you don’t respond to the SMS and don’t show-up for class, you will be charged the no-show fee and the space will be available to walk-ins, as per-usual.

Please be mindful of this when booking the early classes as it is possible you will be automatically enrolled into a class in the early hours of the morning! Please treat the waitlist like you are booking a class.

 
How can I see my position on the waitlist?
  • Login and click the Profile page.
  • Select “My Schedule” for upcoming classes
  • Tap “Waitlisted” beside the class you’d like to check.
  • At the top of the “Class Detail” screen, you’ll see “Waitlisted. You are # in line.”